Relay Aeroair cargo & customs

Relay Aero · air cargo & customs · Moscow

The Russian leg of your air freight, end to end

I take care of everything that happens to your shipment in Russia: handling at the airport in Moscow, customs clearance, certification and documents, delivery to the consignee's door. Export from Russia works the same way, starting with pickup from the shipper. You deal with one person and pay one price for the whole leg.

  • 10 yearsin international logistics, the last few in air freight
  • One pricefor the whole Russian leg, with a list of what it covers
  • Same dayquote when your request arrives on a working day, Moscow time
  • Nights and weekendsreachable, because aircraft do not keep office hours

01Services

The whole shipment in one pair of hands, from the shipper's warehouse to the consignee's door

For an overseas agent I am one partner on the Russian side: logistics, customs and trade paperwork. I choose the contractors for every step myself and answer to you for the cargo the whole way.

Pickup and export

I collect the cargo from the shipper and handle export clearance in the country of departure. In Russia I pick up in Moscow and, by arrangement, in other cities.

Air carriage

I book space on the flight and move the cargo to the destination airport. If the cargo travels better by container or truck, I arrange that too.

Customs clearance

I take care of the cargo's release in Russia. The declaration itself is filed by my partner, a licensed customs representative.

Documents and certification

I handle EAEU conformity declarations and certificates, safety data sheets and certificates of origin. Send me the HS code before the cargo moves, and I will tell you what paperwork it will need to clear customs.

Door delivery

I take the cargo from the airport to the consignee's warehouse or office, in Moscow or anywhere in Russia.

Urgent shipments

I put the cargo on the first available flight. When time costs more than money, I book guaranteed space.

Trade and contract advice

The deal structure, the Incoterms and the supply contract: I go through them with you myself, before the cargo moves. A mistake in the contract is cheaper to catch before shipping than to fix at Russian customs.

02Complex routes

Where there is no direct flight, I build the route through hubs and my own agents

The cargo passes from hand to hand: from the agent at origin, through a transit hub, to Moscow. I confirm every leg before departure, so the cargo does not sit waiting at the hub.

  1. Origin pickup and export
  2. Transit hub transfer to the next flight
  3. Moscow customs, release and door delivery

Countries without direct flights

The route runs through third countries and my agents there. If I have no agent in the country you need, I find one quickly.

Dangerous and temperature-controlled goods

I take care of the IATA DGR paperwork, UN packaging and the temperature requirements on the air waybill and at the warehouses. I move such cargo with partners who specialise in it.

Export from Russia

I handle export clearance, certification and dangerous goods for departure. From St Petersburg I ship directly out of Pulkovo, without trucking the cargo to Moscow.

Stuck cargo

The carrier has refused the cargo, the agent at the other end has gone quiet and the shipment is sitting in a warehouse. I take on situations like this and get the cargo to the consignee.

I also work lanes that are normally hard to serve from this side. Ask me about a specific shipment: what needs to move and from where.

03Price

One price, and you can see what you are paying for

You get one figure for the whole leg. The quote spells out what is included and what is not, and gives the transit time in working days. It is valid for a limited time, because air rates change within days.

You pay the freight before I book the space and the rest before the cargo is released. Extra charges are possible only on items named in advance.

Request a quote
Relay Aero · quote example, figures are illustrative
FromShanghai, Chinashipper's warehouse
ToMoscowconsignee's warehouse
CargoSpare parts, 3 pieces, 412 kg, 2.1 m³chargeable weight 412 kg
Included
  • pickup from the shipper
  • export clearance
  • carriage to Moscow
  • airport terminal
  • customs clearance
  • door delivery
Not included
  • duties and VAT under the declaration
  • inspection ordered by customs
  • storage beyond the agreed period
Transit time6-8 working daysfrom cargo readiness
Valid for48 hoursthen requoted
Total door to door₽

04Chargeable weight

The airline charges for the greater of two weights

Volumetric weight is length × width × height in centimetres, divided by 6000. Large, light boxes are charged by volume. Calculate your pieces and move the result into the request with one click.

Measure at the outermost points of the packaging, pallet included. The carrier rounds chargeable weight up to the next 0.5 kg.

Actual weight
0 kg
Volume
0 m³
Volumetric weight
0 kg
Chargeable weight 0 kg

Terminal fees for handling and storage can be calculated separately, from the terminals' own tariffs: Sheremetyevo, Domodedovo, Vnukovo, Zhukovsky, Pulkovo and Sochi.

Terminal fee calculator

05How it works

I report every step of the cargo myself, before you have to ask

  1. 01

    Request

    You send five lines about the cargo through the form below, by email or by messenger.

  2. 02

    Quote

    On the same working day I send one price, the transit time and a list of what it covers.

  3. 03

    Agreement and payment

    We sign the agreement, you pay the freight, and I book the space on the flight.

  4. 04

    Pickup and export

    I collect the cargo from the shipper and arrange its export clearance.

  5. 05

    Flight

    I let you know when the cargo is tendered to the terminal, when it departs and when it lands.

  6. 06

    Customs

    The cargo goes through customs clearance with the documents already prepared.

  7. 07

    Delivery

    I deliver the cargo to the door and hand over the final documents.

If a date slips, you hear it from me within two hours, with the reason and the new date.

06About me

From timber wagons to China to air cargo from anywhere

My path in logistics began on the railway: timber to China by the wagonload, international consignment notes, phytosanitary certificates and customs. Then I was managing director of an export company built from scratch. In a good month we shipped 80 wagons, and I filed every declaration myself, by hand.

More recently I was head of logistics at an international courier and cargo company, where I built the air freight department from the ground up. Now I move my clients' cargo myself, in my own name.

I lived in Germany for seventeen years. I speak English and German fluently and Polish well, so I talk to agents directly, without a chain of middlemen.

In my experience, the order goes to whoever answers first and is ready to sort things out at the weekend. That is why I am reachable at night and at weekends, with no surcharge for after-hours work.

Kirill Chudakov, founder of Relay Aero

  • 80wagons in a good month, shipped by the company I ran
  • ≈ 1000customs declarations I filed myself
  • EN · DE · PLfluent English and German, good Polish
  • From scratchbuilt an air freight department at an international company

07For agents

For agents and forwarders: I handle the Russian side, and the client stays yours

I give you a net rate for the Russian leg. You add your margin and work with the client under your own name. I work in the background as your forwarder and never approach your client.

Useful when a request for Russia lands on your desk and you have no one here you can rely on. It works both ways: when my clients need your country, I route their cargo through you.

Discuss a shipment

08Request

Five lines are enough for a quote

  1. what the cargo is, in words, and the HS code if you know it;
  2. weight and dimensions of each piece;
  3. from and to: city or airport;
  4. whether you need customs clearance and door delivery;
  5. when the cargo will be ready to ship.

I reply on the same working day, Moscow time.

What else is needed

The form stores nothing on this site. The request goes out from your own email or WhatsApp, and the copied text can be pasted into any messenger.